Microsoft recently released a major Windows 11 update, causing headaches for many users due to various issues. One significant problem reported is the creation of an undeletable cache folder during installation, taking up a substantial 8.63GB of storage space. Despite attempts to delete the cache through different methods, including the Control Panel, the files remain intact even after initiating the deletion process.
However, Microsoft has confirmed the existence of this bug but assures users that it is just a reporting error. When running Windows Update Cleanup, the files are deleted correctly, but Disk Cleanup falsely shows that the storage is still in use. The company is actively working on a resolution to fix this issue and plans to release a patch in the near future.
Several users have reported the problem in Microsoft’s Feedback Hub, indicating that the cache files are not being removed even after attempting various cleanup methods. While waiting for the official patch, it is advised not to tamper with the Windows Update cache to avoid any potential issues.
In the meantime, it is recommended to avoid reinstalling Windows solely to clear the cache files. Microsoft is aware of the situation and is dedicated to providing a solution through an upcoming update. Stay tuned for further developments on this bug that has affected Windows 11 users.