Workers around the world are increasingly turning to artificial intelligence (AI) to help improve efficiency in the workplace, according to a recent survey by PwC. The survey, which covered 56,600 workers in 50 countries, including 2,000 from the UK, found that nearly three in five UK employees believe that AI tools could enhance their productivity. This marks a significant increase from just one in five in the previous year’s report.
The rise in interest in AI among workers could be attributed to the rapidly changing work environments. The survey revealed that nearly two-thirds of workers experienced more changes at work in the past year compared to previous years, with 41% reporting increased workloads. Despite feeling overwhelmed by the pace of change, nearly half of the surveyed workers expressed readiness to adapt, while two-thirds were excited about new opportunities that AI and other changes could bring.
PwC UK Head of Workforce, Sarah Moore, highlighted the importance of employers providing a clear strategy to help their workforce navigate through the constant disruptions. She emphasized the need for employers to equip their employees with the necessary knowledge and skills to adapt to AI and other workplace transformations.
While generative AI is seen as a “positive disruptor” that can enhance efficiency and help manage workloads, the UK still lags behind on its adoption compared to the global average. Only 47% of UK workers have used generative AI at work in the past year, with even fewer using it daily or weekly. PwC UK Workforce Transformation Partner, Alastair Woods, stressed the importance of engaging employees in the transformation process and identifying the new skills required in different parts of the workforce.
Looking ahead, PwC underlines the importance of building trust between workers and leaders to navigate through critical changes. Employers are encouraged to support their workforce by providing relevant upskilling opportunities to ensure a smooth transition towards embracing AI and other technological advancements in the workplace.
In addition to AI, advancements in technology designed to enhance our lives, such as productivity aids and smart fitness tools, are also gaining popularity among workers. Craig, a freelancer with a keen interest in technology and automotive sectors, emphasizes the importance of finding top value deals and staying informed about the latest tech trends.
As AI continues to shape the future of work, it is essential for both workers and employers to collaborate effectively in embracing these changes and leveraging AI to improve efficiency and productivity in the workplace. By fostering a culture of continuous learning and adaptation, companies can ensure that their workforce remains competitive in the ever-evolving landscape of technology and innovation.
