Tag: Customer service

news-02122024-091902

AWS Improves Call Center Interactions: A Guide to Less Painful Customer Communication

AWS Revolutionizes Call Center Interactions: A Deep Dive into the Future of Customer CommunicationIn a rapidly evolving digital landscape, Amazon Web Services (AWS) continues...
news-28102024-233554

Bret Taylor’s Customer Service AI Startup Raises $175M in Funding

Bret Taylor, the chairman of OpenAI, has recently seen success with his AI startup Sierra, which has secured a substantial $175 million in funding....
news-19072024-223315

Samsung Halts Galaxy Buds 3 Pro Shipments Due to Quality Control Concerns

Samsung has decided to temporarily stop shipping the Galaxy Buds 3 Pro due to concerns about quality control. The company wants to make sure...
news-07072024-061333

Google’s Flawed Repair Policy: A Closer Look

Google is known for producing some of the most innovative and sleek hardware devices on the market. From the Pixel phones to Nest cameras...
news-07072024-021319

Amazon Astro Robots: Why Are They Bricking $2,350 Devices After 10 Months?

Amazon is bricking all Astro for Business robots on September 25. It first released the robot about eight months ago as a security device...
news-04072024-220259

Nintendo discontinues repair services for Wii U – What this means for gamers

Nintendo has recently announced that they will no longer be offering repair services for the Wii U console. This decision comes after the company...
news-01072024-102041

Ensuring Future Support for Fisker Car Owners: What to Expect

It was a challenging time for José De Bardi and thousands of other Fisker owners when the electric vehicle company declared bankruptcy in June....
news-28062024-105939

Enhanced AI Assistant Q Boosts Efficiency in Call Centers

Amazon's Q, the conversational AI assistant for enterprises, has received a significant update tailored for call center employees. This update includes real-time, step-by-step guides...
news-25062024-215247

Building an AI Layer for Service Delivery: RocketLane Secures $24M

RocketLane, a SaaS startup based in California, has recently secured $24 million in a series B round of funding. This brings their total capital...

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