Tag: Customer service
AWS Improves Call Center Interactions: A Guide to Less Painful Customer...
AWS Revolutionizes Call Center Interactions: A Deep Dive into the Future of Customer CommunicationIn a rapidly evolving digital landscape, Amazon Web Services (AWS) continues...
Bret Taylor’s Customer Service AI Startup Raises $175M in Funding
Bret Taylor, the chairman of OpenAI, has recently seen success with his AI startup Sierra, which has secured a substantial $175 million in funding....
Samsung Halts Galaxy Buds 3 Pro Shipments Due to Quality Control...
Samsung has decided to temporarily stop shipping the Galaxy Buds 3 Pro due to concerns about quality control. The company wants to make sure...
Google’s Flawed Repair Policy: A Closer Look
Google is known for producing some of the most innovative and sleek hardware devices on the market. From the Pixel phones to Nest cameras...
Amazon Astro Robots: Why Are They Bricking $2,350 Devices After 10...
Amazon is bricking all Astro for Business robots on September 25. It first released the robot about eight months ago as a security device...
Nintendo discontinues repair services for Wii U – What this means...
Nintendo has recently announced that they will no longer be offering repair services for the Wii U console. This decision comes after the company...
Ensuring Future Support for Fisker Car Owners: What to Expect
It was a challenging time for José De Bardi and thousands of other Fisker owners when the electric vehicle company declared bankruptcy in June....
Enhanced AI Assistant Q Boosts Efficiency in Call Centers
Amazon's Q, the conversational AI assistant for enterprises, has received a significant update tailored for call center employees. This update includes real-time, step-by-step guides...
Building an AI Layer for Service Delivery: RocketLane Secures $24M
RocketLane, a SaaS startup based in California, has recently secured $24 million in a series B round of funding. This brings their total capital...