RocketLane, a SaaS startup based in California, has recently secured $24 million in a series B round of funding. This brings their total capital raised to $45 million and will be used to enhance their platform with an AI-powered offering. The company aims to improve efficiencies by integrating AI to complement project delivery teams and provide a seamless customer collaboration experience throughout the customer journey.
RocketLane focuses on simplifying post-sales service delivery for enterprises. Many companies struggle with timely implementation and ongoing collaboration with clients, which can lead to subpar delivery experiences and even customer churn. RocketLane’s platform offers an all-in-one service delivery solution that brings visibility and accountability to both clients and internal teams. By providing a range of capabilities such as project management, document collaboration, time tracking, and more, RocketLane aims to streamline the service delivery process.
With the recent funding, RocketLane plans to build an AI layer across its product in four key areas: operations, project delivery, governance, and insights. The AI technology will help teams streamline resource management, automate project activities, identify risks in projects, and provide valuable insights to users. These new AI capabilities are expected to attract more paying customers and make RocketLane’s offering more competitive in the market.
RocketLane has already seen significant growth, with revenues increasing over 3x annually in the past two years. The company currently serves over 500 enterprise customers, including major technology players like Live Person, Icertis, and Salesloft. By leveraging RocketLane’s platform, companies have been able to improve their onboarding processes and reduce customer go-live times significantly.
In addition to enhancing their AI capabilities, RocketLane plans to use the funding to hire new talent, focus on community-first efforts through events and content, and launch a client-centric portal in the near future. The company’s commitment to innovation and customer satisfaction sets them apart in the competitive SaaS market, positioning them for continued success in the future.
